Privacy Policy bk8apk

Introduction and Scope of This Policy

This Privacy Policy is issued by bk8apk (hereinafter referred to as "we", "platform" or "bk8apk") and applies to all players, visitors and users of the website bk8apk.app and any related mobile applications.

This document describes the types of personal information we collect, the purposes for that collection, how we protect it, and your rights as the data owner. This policy also outlines bk8apk's responsibilities regarding data processing under the international licensing framework we adhere to.

This Privacy Policy takes effect from 1 January 2026 and will be updated from time to time should there be changes to our privacy practices or applicable legal requirements. Players will be notified by email or in-platform notice when material changes occur.

Information We Collect

bk8apk collects various types of information from players for lawful and specific purposes. We follow the principle of minimum data collection — only data that is genuinely necessary will be collected.

a) Information you provide directly:

• Full name as shown on a valid identification document (MyKad or passport)
• Date of birth (for age verification of 21 years and above)
• Email address and mobile phone number
• Account username and password (stored in encrypted hash form)
• Payment method details such as e-wallet account numbers or details for DuitNow, Touch 'n Go eWallet, Boost and FPX
• Identity verification documents (KYC) uploaded by the player

b) Information collected automatically:

• IP address and general device location information
• Web browser type and operating system used
• Game activity logs and transaction records within the platform
• Cookie data and similar tracking technologies for internal analytics purposes
• Login time, logout time and active session duration

Purposes for Using Information

Every piece of information we collect is used for defined and lawful purposes. bk8apk will not use your data for other purposes without obtaining your renewed consent.

• Account registration and verification — ensuring every player meets the minimum age requirement of 21 years and verifying identity for KYC purposes.
• Financial transaction processing — managing player deposits, withdrawals and transaction records accurately and securely.
• Customer support — enabling the bk8apk support team to assist you more effectively via live chat or email.
• Platform security — detecting and preventing fraud, unauthorised access, money laundering and activities that violate the Terms & Conditions.
• Legal compliance — meeting reporting and audit requirements under the international licensing we hold.
• Service improvement — analysing usage patterns to improve the overall playing experience on the bk8apk platform.
• Promotional communications — sending information about bonuses, campaigns and platform updates, subject to the notification preferences you set in your account.

Sharing Data With Third Parties

bk8apk does not sell, rent or trade player personal information to any third party for marketing purposes. However, in certain limited situations, data may be shared as follows:

• Payment service providers — required transaction information is shared with providers such as Touch 'n Go eWallet, DuitNow, Boost, FPX and cryptocurrency providers (USDT, BTC, ETH) solely to process your payments.
• Technology service providers — companies supporting bk8apk's technical infrastructure may have limited access to data for system maintenance purposes, subject to strict confidentiality agreements.
• Legal authorities — bk8apk will comply with any court orders or lawful requests from relevant authorities when required by law.
• Identity verification (KYC) — identification document information may be verified through accredited third-party verification services to confirm the validity of a player's identity.

All these third-party partners are required to meet data security standards equivalent to those of bk8apk and may only use the data for the purposes specified in the service agreement.

Cookies and Tracking Technologies

bk8apk uses cookies and similar technologies to improve the user experience and collect analytics data required for platform operations.

Types of cookies used:

• Session cookies — temporary cookies that expire when you close your web browser, used to maintain your login status during play.
• Preference cookies — store personal settings such as display language and layout preferences for future sessions.
• Analytics cookies — used to understand how players interact with the platform for improvement purposes, not to identify players personally.
• Security cookies — help detect and prevent fraudulent activity, including suspicious login attempts.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some bk8apk platform features.

Data Retention Period

bk8apk retains player personal information for the period required to fulfil the purposes of data collection and to comply with applicable legal requirements.

• Active account data — retained for as long as your account is active and for a reasonable period after account closure.
• Financial transaction records — retained in accordance with international licensing compliance requirements, typically for the period set by the relevant regulatory body.
• Activity and security logs — retained for the period required for security investigations and fraud detection.
• KYC documents — retained in accordance with identity verification requirements and international licensing compliance.

After the retention period ends, data will be securely deleted or anonymised in accordance with bk8apk's internal procedures.

Your Rights as a Data Owner

As a bk8apk player, you hold certain rights regarding your personal data. We respect these rights and will work to process every request within a reasonable timeframe.

Data Security and Protection Measures

bk8apk continually invests in cybersecurity infrastructure to protect player data. The following are some of the technical and organisational measures we practise:

• Data encryption in transit using TLS/SSL protocols that are updated regularly
• Data-at-rest encryption using industry-recognised encryption algorithms
• Two-factor authentication (2FA) available for all player accounts
• Regular internal security audits and system vulnerability assessments
• Cybersecurity awareness training for all bk8apk staff who handle player data
• Strong password policies and monitoring of unusual login activity
• Detailed incident response procedures for security emergencies

While we take all reasonable precautions, no security system can guarantee absolute protection. Players are also responsible for keeping their own account passwords safe and not sharing them with anyone.

Children's Privacy and Age Restrictions

The bk8apk platform is strictly closed to individuals under the age of 21. We do not intentionally collect personal information from children or minors below that age limit.

Every registration process at bk8apk requires age verification. If we become aware that data from an underage individual has been collected unintentionally, the account will be suspended immediately and the related data will be deleted.

If you have reason to believe that an underage individual has registered on our platform, please contact the bk8apk support team immediately.

Changes to This Privacy Policy

bk8apk reserves the right to update or amend this Privacy Policy at any time. Any material changes will be announced through:

• A prominent notice on the bk8apk website homepage
• An email notification to the address registered on the player's account
• An in-platform notice upon the next login

The latest version of this Privacy Policy will always be accessible on this page. The effective date at the top of the document will be updated whenever a significant change is made.

Contacting Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or the way bk8apk handles your personal data, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week in Malay and English via the live chat button on the platform
• Support email: [email protected]

The bk8apk Data Protection Team will endeavour to respond to all privacy-related enquiries within a reasonable time. For complex issues that require further investigation, the response period may be longer and you will be informed accordingly.